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  WHO CAN OPT TO OBTAIN FINANCING?

  • As a Spain based company we are bound to collaborate and intermediate on your behalf with Spain based financial institutions which will only accept borrowers who are legal residents in Spain, either Spain nationals or expatriates.

  WHO WILL LEND ME THE MONEY?

  • We are not a financial institution and we are neither authorized to provide direct credit services to patients; any payment plan has to be studied and suitably approved by one officially entitled consumer financing institution, for which we will be the intermediary between you and it.

 HOW DOES FINANCING WORK?

  • In case your credit is approved by any of the agreed consumer financing institutions they'll transfer the funds directly to us with no need for any action from your side, however such financial institution remains as the official holder of the credit for all intents and purposes as lender before you acting as borrower.

 HOW CAN I CUSTOMIZE MY PAYMENT PLAN?

  • Once you have configured your treatment in the Surgery Day Booking web form process you'll be prompted to choose if you wish or not a payment plan using our financing intermediation.

 WHICH PERSONAL DETAILS AND FINANCING DOCUMENTS SHOULD I PROVIDE?

  • To begin with, in case you plan to apply for treatment financing you'd rather not use your passport as identity document in the Surgery Day Booking web form process and instead use your NIE (foreigner resident in Spain) / DNI (Spanish nationality) since it will be requested by the financial institution.

 WHAT IF THE FINANCING IS DENIED?

  • Should our consumer financing institutions deny your credit application then you may explore the market of other financial and banking institutions which might meet your needs; alternatively your option is direct pay from your pocket in full.

 HOW SOON WILL I RECEIVE RESPONSE FOR MY FINANCING APPLICATION?

  • The consumer financing institutions we have agreements with are committed to provide a firm credit proposal as soon as 2 to 3 work days after we send your credit request; as soon as we receive it we will hand it to you by our Sales Team for your study and approval.

 DO YOU CHARGE ANY FEES FOR FINANCING?

  • No one, we do not charge any fees for our intermediation between you and the consumer financing institutions we have agreements with.

 DO YOU MAKE ANY ECONOMICAL PROFIT FROM THIS SERVICE?

  • Not at all, otherwise this would surely increase the interest rates and the fees charged to you; we have a strictly neutral role between you and the consumer financing institutions we have agreements with.

 ARE THERE ANY TERMS DIFFERENCES WHEN I GET FINANCING THROUGH YOU?

  • Essentially not and conditions remain the same, however patients who enjoy credit from the consumer financing institutions we have agreements with won't be formally booked in for their treatment until we have received 100% of the total price for their treatment, either from the financial institution or from patient's own pocket.

 WHAT'S NEXT AFTER MY FINANCING APPROVAL?

  • As soon as we receive your treatment funds from the consumer financing institution and, in case you pay part from your pocket, your own payment then you'll be formally booked in for your treatment as long as the total funds received by either means do cover 100% of the total price for your treatment.

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  DISCLAIMER

  • All the prices and quotations visible on our website belong to or are calculated out of the reduced price list and do already enjoy by default a -20% discount from the standard price list for our treatments as compensating remuneration for the release and transfer of the intellectual property, the rights of image, the medical records and the personal data of our patients for scientific dissemination, medical teaching, public communication, commercial promotion, advertising marketing, commercial exploitation and disclosure in general, unless they express the opposite at their surgery day booking by opting for the standard prices. External Link READ MORE ABOUT BENEFITS OF THE COLLABORATIVE MODEL
  • Our prices are quotations valid for the majority of cases operated on; notwithstanding a few cases are non standard, atypical, requiring exceptional resources and, therefore, needing customized quote calculation; do seek the advice of our Medical and Sales Teams to find out whether your case lies within the standard protocol of management, which actually is the most likely scenario.
  • Standard quotations do cover the planned protocol of management, including preoperative consultation with the surgeon, preanesthesia examination, basic preoperative tests, surgeon, anesthetist and assistant fees, planned operating room, rental time, regular intraoperative surgical supplies (materials, drugs, etc.), agreed implants (breast, etc.), one recommended postoperative garment (brassiere, corset, etc.), 1 hour recovery unit stay, individual ward room, regular hospital supplies (materials, drugs, etc.) and postoperative office-based care.
  • Not included in standard quotations are, among others, non basic preoperative tests, pre and postoperative consultant referrals for assessment, additional garments, non hospital supplies (materials, drugs, etc.), postoperative tests and any kind of postoperative re-interventions, postoperative medical or surgical emergencies and costs exceeding the planned protocol of management like unplanned, unforeseeable and unavoidable extended surgical time rental of the operating room, extended hospital stay in standard ward or Intensive Care Unit (ICU) room and all the associated costs with any hospital-based assistance of complications, medicalized repatriation, hostelry accommodation, maintenance and travel costs; we do not take account of any costs not within the scheduled treatment pre and postoperative planned and agreed management.
  • We do not offer trip packages; the patient is bound to organize and pay for any trip, accommodation, food, transport, etc.
  • Prices do include the V.A.T.
  • Prices do not include any kind of travel or revision insurance; do read about the Surgery Shield for revision surgery here should you wish to be covered in such a case.
  • Treatments are payable in Euros only; we do not accept other currencies as payment of the treatments.
  • Any currency conversion is non accurate and has indicative purposes only.
  • Combo Specials discounts are percentages of reduction applied on the retail price of the standard quotations for the treatments of the price list; these discounts are not applicable on non standard cases, customized quotations and charges not included in the standard quotations.
  • The treatments Breast implants custom XL or Breast reconstruction autologous and the Surgery Shield for any body area treament is expressly excluded from any price reduction, discount and promotion, among them the Combo Specials.
  • Combo Specials are applied and calculated for each purchase of treatments to be performed simultaneously; Combo Specials are not allowed on treatments to be performed in different anesthetic procedures or different surgical episodes; any given purchase of treatments to be performed simultaneously may include more than one Combo Special.
  • One given treatment cannot be affected by more than one discount, be it Combo Specials or other discounts; in the event of a conflict due to the coincidence of more than one Combo Specials discount affecting a given treatment, the discount that produces the greatest gross discount in favor of the patient calculated at the given treatment in conflict level will be applied.
  • The marbellia's General Combo Special only applies to treatments other than those affected by treatment-specific Combo Specials at any given purchase of treatments to be performed simultaneously; for the calculation of the marbellia's General Combo Special all the treatments affected by treatment-specific Combo Specials are considered a single treatment.
  • Any urgent matter of medical or commercial kind must be addressed through our Telephone Assistance which is operative 24/7/365 to contact with the Medical Team or through our Telephone Support which is available in office hours to contact with the Sales Team.
  • Priority but non urgent medical or commercial assistance is available by selecting priority option in the corresponding Online Consultation or Customer Support form.
  • Non urgent and non priority medical consultations may be carried out using the regular Online Consultation or Customer Support form without priority selection.
  • To apply for a face-to-face medical meeting use the In Person Consultation form.
  • If you wish to apply for treatment dates use the Surgery Day Booking form.